SSO Install Assist

Fixed-scope remote install for Community SSO (OIDC). The plugin stays free — you pay for our time to get production SSO working without a weekend of IdP debugging.

$349 one-time

Early-bird $299 for the first 20 bookings after Community GA. Calls scheduled 18:00–23:00 ICT (EU morning / US East evening). Max 2 engagements per week.

Included

  • Pre-call checklist (Redmine version, IdP type, staging access)
  • Install Community package on staging then production (one instance)
  • Configure one OIDC identity provider on a shared call
  • Verify JIT login and admin break-glass fallback
  • Handoff document with settings snapshot and rollback steps
  • One follow-up email within 7 days (async)

Not included

  • Custom Ruby development or non-standard IdP forks
  • SAML or multi-IdP setup (Pro edition, later)
  • 24/7 cutover or on-call support
  • Ongoing support after handoff (except install-related fixes for 14 days)

Opens for booking when Community SSO reaches GA (Sprint 2.4). Join the waitlist to be notified first.